Adding family members

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inz4ne
Posts: 1
Joined: Fri Dec 29, 2017 11:03 am

Adding family members

Postby inz4ne » Fri Dec 29, 2017 11:05 am

Anyone know how to add other users and switch between them. The publicity says you can have 2 other users but I can't find anything about it within the app or the documentation.

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Elite Admin S
Posts: 1112
Joined: Tue Nov 08, 2016 10:18 am

Re: Adding family members

Postby Elite Admin S » Thu Jan 25, 2018 11:41 am

Hi

Register a second account in the app.
Then:
- log in using the account with the subscription
- open the left menu and select premium
- select add email address and put the newly registered account

Please notice that soon this option will be removed (I don't have an official date, but it will happen quite soon)

regards

feecurran
Posts: 1
Joined: Thu Apr 05, 2018 8:59 pm

Re: Adding family members

Postby feecurran » Thu Apr 05, 2018 9:02 pm

I'm using the iOS app and when I click Premium there's no option to add another email address. When I click on the question mark it says 'You can link up to two email addresses to your subscription'.

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Elite Admin S
Posts: 1112
Joined: Tue Nov 08, 2016 10:18 am

Re: Adding family members

Postby Elite Admin S » Tue Apr 10, 2018 12:56 pm

The option of adding other family members have been removed recently, I'm sorry.
We will correct also the page tips, thank you for pointing it out.

Ghzwinter@gmail.com
Posts: 2
Joined: Tue Jun 26, 2018 1:19 am

Re: Adding family members

Postby Ghzwinter@gmail.com » Tue Jun 26, 2018 1:23 am

Hi, all!
I had the same issue. I need to add my family members but this option is missing on the Android app.
I just became a premium member...
Thanks,
Gustavo

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Elite Admin S
Posts: 1112
Joined: Tue Nov 08, 2016 10:18 am

Re: Adding family members

Postby Elite Admin S » Tue Jun 26, 2018 10:01 am

The option of adding other members have been removed recently.
I'm sorry.

Regards

Ghzwinter@gmail.com
Posts: 2
Joined: Tue Jun 26, 2018 1:19 am

Re: Adding family members

Postby Ghzwinter@gmail.com » Tue Jun 26, 2018 2:45 pm

You mean that this offer was permanently cancelled, or the it was removed from the app and you will bring it again?
Because this feature, anounced in many ways, was the major point that made me decide to go premium on the MyEtraining app...
And, so now...?

I recently bought a Qubo Digital, that I realized its firmware non-upgradeable, there is no ant+ fe-c... no connections to PC even with a ANT+ adapter... taking bad news day after day.

Sorry to say that, but I've been very frustrated with those issues.

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Elite Admin S
Posts: 1112
Joined: Tue Nov 08, 2016 10:18 am

Re: Adding family members

Postby Elite Admin S » Thu Jun 28, 2018 12:22 pm

Hi

I confirm you that it has been removed permanently.
We're sorry that this choice has caused dissatisfaction.

About the Qubo Digital, if it is the not upgradable version it means that it has been produced some years ago.
If you've bought it recently, it must have been a second hand trainer or a trainer that has been in a warehouse/shop for quite a lot of time.

When the first productions have been released, the ant+ fe-c was not so widespread, that's why that trainer didn't support it.
Later, we also decided to release upgradable firmwares, but it cannot be retroactive (due to the electronic itself).


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