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My real video resistance issue

Posted: Sun Dec 03, 2017 9:01 pm
by cran_ial
Hi, guys.

Did email support about this but thought it would be worth posting here too.

I've noticed when riding using real video that whenever the gradient increases, even if it's by a very small amount, the immediate resistance increase makes it feel like I've suddenly gone from 5% to 15% for about 5 seconds or so, effectively hitting a wall. It does the same thing when I change into a bigger cog at the back on a climb to lighten the load, making it impossible to maintain a consistent cadence. I don't notice it on zwift, so guess it's something to do with My E Training in particular.

Is this just a feature of the trainer or is there a setting I'm not using that will help? Many thanks.

Re: My real video resistance issue

Posted: Tue Dec 19, 2017 12:02 pm
by Elite Admin S
I've seen that you're already in contact with our customer care