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Activation code for 12 month trial
Posted: Sun Oct 08, 2017 6:14 pm
by n_hecht
Hello, I bought a Direto trainer and got a free 12 month trial code with it for the my e-training app. I downloaded the app, connected the trainer device successfully. But once I try to upgrade to the premium app with the code I get an error.Thanks for your help.
Re: Activation code for 12 month trial
Posted: Mon Oct 09, 2017 9:46 am
by Elite Admin S
Hi
Can you tell me which error you're getting?
Can you send me via mp the coupon code?
Regards
Re: Activation code for 12 month trial
Posted: Sat Mar 10, 2018 5:31 pm
by camille_thivierge
I bought the QUBO DIGITAL SMART B+ and I also got an error message saying the code was invalid. What should I do?
Re: Activation code for 12 month trial
Posted: Tue Mar 27, 2018 12:07 pm
by Elite Admin S
@camille_thivierge,
contact us at
real@elite-it.com adding the code number, the error you get and the account you use in the app
Regards
Re: Activation code for 12 month trial
Posted: Wed May 16, 2018 4:56 pm
by mnisioka
Hi, I'm from Brazil and I bought the Elite Qubo Digital Smart B + product and when I tried to activate the free 12 months in My E-training he says the coupon has already been used. I have the purchase invoice dated the 05/14/2018. What would be the procedure to activate the coupon?
Re: Activation code for 12 month trial
Posted: Thu May 17, 2018 8:45 am
by Elite Admin S
@mnisioka,
contact the customer care at
myetraining@elite-it.com adding a photo of the coupon code and specifying your account address.
Regards
Re: Activation code for 12 month trial
Posted: Fri May 18, 2018 9:10 pm
by mnisioka
Elite Admin S wrote:@mnisioka,
contact the customer care at
myetraining@elite-it.com adding a photo of the coupon code and specifying your account address.
Regards
Ok. Thanks!
Re: Activation code for 12 month trial
Posted: Sun Jul 28, 2019 5:47 am
by heck24bass
Hello, I bought a 2019 trainer and got a free 12 month trial code with it for the my e-training app. I downloaded the app,but the coupon doesn’t exist I’ve try it many time
Re: Activation code for 12 month trial
Posted: Tue Sep 03, 2019 9:10 am
by ninoPlay12
Hello, I bought a 2019 trainer and got a free 12 month trial code with it for the my e-training app.
Re: Activation code for 12 month trial
Posted: Mon Dec 07, 2020 8:36 pm
by pleeky
Hi. I purchased an Elite Novo Smart Turbo Trainer and when I try to redeem my voucher I get : Coupon activation not possible
It was not possible to recognize the selected serial code or trainer
Make sure the trainer serial code is correct. Please click here below.
(E1004)