Wrong km/h in app

[esbenskrumsager]

Hi,
I recently bought an Elite Power Mag hometrainer. I got it connected to the app, but when I start pedalling, the km/h is way too low. I can barely get it above 4 km/h. Do you know, how to adjust the device?
Kind regards, Esben

[Elite Admin S]

If it's a power mag, are you using a Misuro sensor?
If it is so, please check its position (orientation is important) and the flash setting

If it's a power mag smart B+ (with integrated sensor), contact our customer care:
https://support.elite-it.com/

[esbenskrumsager]

Thanks for the quick response.
It's with a Misuro. I found one of the instruction videoes on YouTube on how to adjust it with the little button (flash setting?), but I don't know what category the Power Mag fits in?

[esbenskrumsager]

In this video, you can se the 12 options after 31 seconds, but how do I know which one to choose?
https://www.youtube.com/watch?v=7KuNrMi ... JE&index=9

[lf.groups]

This is not a reply, but...
I have an Elite Power Qubo Fluid (c'mon, it would be so simple if you folks used also a unique code to identify your products...), and a Misuro B+ sensor.
My roller is the red one, my bike has a 26 x 2 wheel.
Using My E-training, my speed is always under 1 Km/h, no matter what it is in the real world.
What is wrong?
Thank you very much!

Luiz Fernando