Garmin HRM3-SS connection to My E Training

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stxpower
Posts: 1
Joined: Thu Feb 15, 2018 12:15 am

Garmin HRM3-SS connection to My E Training

Postby stxpower » Thu Feb 15, 2018 12:32 am

Hello

I’m struggling to connect my Gramin HRM to My E training (Android) app.
The HRM is ANT+ compatible but when trying to connect, the message “update in progress” appears then for a brief moment the message “plug in you ANT USB stick” returning to the “update progress” screen and stay like that forever.
Any idea how to overcome this issue?
In the first run with my Direto, I’ve connected both my Garmin GPS + HRM and it worked fine with the Direto, I was able to see HR+speed+power…. in the GPS but no information about HR was shown in My E Training.

Thank you

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Elite Admin S
Posts: 1054
Joined: Tue Nov 08, 2016 10:18 am

Re: Garmin HRM3-SS connection to My E Training

Postby Elite Admin S » Fri Feb 16, 2018 12:41 pm

Hi

Do you have a usb ant+ dongle for your phone?
If it doesn't support the ant+, you need it.

Regards

fedesupervielle
Posts: 4
Joined: Wed May 30, 2018 6:19 pm

Re: Garmin HRM3-SS connection to My E Training

Postby fedesupervielle » Tue Jun 05, 2018 6:16 pm

Hi,

I'm having a similar problem, only connecting the GARMIN HRM3-SS (ANT+ compatible), with the desktop Beta version of MY E TRAINING and a MISURO B+ on my QUBO DIGITAL WT. It just doesn't recognize the sensor which (otherwise, with other systems) works perfectly.

Any help? Many thanks.

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Elite Admin S
Posts: 1054
Joined: Tue Nov 08, 2016 10:18 am

Re: Garmin HRM3-SS connection to My E Training

Postby Elite Admin S » Wed Jun 06, 2018 8:23 am

@fedesupervielle,

contact the customer care (in my e-training Desktop, click on the "support" icon for instructions)

Regards


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