Connection denied (Turbomuin Smart B+ & android phone)

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lukasz.szewczuk
Posts: 3
Joined: Sat Dec 02, 2017 6:13 pm

Connection denied (Turbomuin Smart B+ & android phone)

Postby lukasz.szewczuk » Mon Feb 05, 2018 2:26 pm

Dear Ragazzi

I get to see simillar question poping up here and there. I think it could be added to some FAQ.
Last week my phone stopped receiving signal from the trainer. I have tried to use the other phone, and nothing happend.
I thought, the problem might be the battery in Misuro B+ sensor. Eventually, I have done some 1000km. Changed the battery, configured Misuro with 12 blinks (S/N over 30000). Still nothing. Either by trying with My Etraining, or directly pairing bluetooth devices.
What can be done? I miss digits while riding :)

Best regards.

User avatar
Elite Admin S
Posts: 1263
Joined: Tue Nov 08, 2016 10:18 am

Re: Connection denied (Turbomuin Smart B+ & android phone)

Postby Elite Admin S » Fri Feb 16, 2018 10:59 am

I see you're already in contact with the customer care to solve the issue (it seems a configuration issue).
The technician that is following your case is waiting your reply

Regards

renato.tumang
Posts: 2
Joined: Thu Dec 14, 2017 8:24 pm

Re: Connection denied (Turbomuin Smart B+ & android phone)

Postby renato.tumang » Sat Aug 11, 2018 4:50 pm

I had the same problem and they said the annual subscription expired. Is gag correct?


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