Unique identification number for the trainer keeps changing after power socket reconnect

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arturs
Posts: 1
Joined: Wed Mar 07, 2018 4:08 pm

Unique identification number for the trainer keeps changing after power socket reconnect

Postby arturs » Wed Mar 07, 2018 4:27 pm

Hello!

We have multiple QUBO DIGITAL SMART B+ trainers and we put them in one room.

The problem is that every time we reconnect the trainer to the power socket it gets a fresh identification number/code which is shown when configurating the trainer via AN+ and Bluetooth, thus we do not know which trainer to choose from the list of available trainers after the QR scan (although there is a green tick in the list next to the supposed trainer's code it is sometimes not the correct trainer).

Is there any identification possible to know which trainer is which all the time?

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Unique identification number for the trainer keeps changing after power socket reconnect

Postby Elite Admin S » Tue Mar 27, 2018 11:05 am

Hi

The serial number code is always the same, probably you're making a little confusion with the various codes.
Please power off all the trainers but one, then do the pairing and take note of the code.
Do the same for all of them, and you'll be able to indentify the various trainer.

Regards


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