Qubo Digital Smart B+

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joemel08
Posts: 1
Joined: Fri Feb 16, 2018 6:50 pm

Qubo Digital Smart B+

Postby joemel08 » Fri Feb 16, 2018 6:51 pm

Total Loss of power? No red light, :o

Is there a fuse somewhere?


Thanks

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Qubo Digital Smart B+

Postby Elite Admin S » Thu Feb 22, 2018 10:56 am

Hi

If there's no red light, it means that part of the board has broken down.
Usually it is due to a current peak (a storm or something in the electrical system).
It also may be caused by a short if you have accidentally touched other part of the board when you tried to plug in the power supply. This happened with the first productions, then we added some special varnish that isolate better the board.

Anyway, contact the customer care at real@elite-it.com, we'll send you a new electronic board.

Regards

g_lenihan
Posts: 1
Joined: Mon Nov 02, 2020 9:39 pm

Re: Qubo Digital Smart B+

Postby g_lenihan » Tue Nov 03, 2020 6:54 pm

I have the same problem and I just sent an email to myetraining@elite-it.com . Will that be ok or should I email real@elite-it.com also.
Regards,


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