My trainer app is nothing but ZEROs!!

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Enigma715
Posts: 2
Joined: Wed Dec 27, 2017 3:28 pm

My trainer app is nothing but ZEROs!!

Postby Enigma715 » Wed Jan 31, 2018 11:47 pm

I have a Quobo Power Fluid Smart B+ that I got for Christmas. It worked fine initially. I connected it to the Android app using ANT+. But for some reason, it now will do nothing!!! No matter how many times I reset. How many times I configure, I get nothing! No cadence. No power. NOTHING!! It finds the sensor when I try and connect. It just won't work when I try and do a workout.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: My trainer app is nothing but ZEROs!!

Postby Elite Admin S » Fri Feb 02, 2018 12:33 pm

Hi

Did you check the battery level?
If the battery is full, please contact the customer care at real@elite-it.com

adrianabandeiramoraes
Posts: 1
Joined: Wed Sep 12, 2018 5:45 pm

Re: My trainer app is nothing but ZEROs!!

Postby adrianabandeiramoraes » Wed Oct 10, 2018 6:20 pm

Hi. How can I check the battery level? I've been with the same problem.
Thanks

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: My trainer app is nothing but ZEROs!!

Postby Elite Admin S » Thu Oct 11, 2018 9:15 am

If you don't have a multimeter/tester, you can simply replace the battery with a new one and check if it starts working again.

Regards


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