Elite Direto Knocking Sound

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velobob
Posts: 1
Joined: Thu Nov 30, 2017 1:38 am

Elite Direto Knocking Sound

Postby velobob » Thu Nov 30, 2017 1:45 am

I just got my Direto today and set it up. After warming it up and doing a calibration and set off to do a TrainerRoad Workout. During the first 10 minute warmup I heard a loud knocking noise from the trainer. I did a couple of intervals and each time I returned to a lower wattage the knocking came back. Very disappointing since the trainer is brand new. Any ideas or do I pack it up and take it back to the bike shop? I have submitted a trouble ticket on the Elite site as well. Thx!

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Elite Admin S
Posts: 847
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Direto Knocking Sound

Postby Elite Admin S » Fri Dec 15, 2017 12:39 pm

Hi

I see that the customer care has already helped you solving the problem

Regards


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