Qubo calibration

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ffflow
Posts: 2
Joined: Mon Nov 27, 2017 10:40 pm

Qubo calibration

Postby ffflow » Mon Nov 27, 2017 10:46 pm

When I try to calibrate my Qubo Smart Digital B+ the P1 test lasts forever. I was in the red zone for the entire time and just gave up after 15 minutes. How long should this calibration take? I'm using the 1.1.7(40) Elite app on a macbook OS 10.13.1

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Qubo calibration

Postby Elite Admin S » Fri Dec 15, 2017 12:11 pm

Hi

I've seen that you're already in contact with our customer care to solve the issue.

Regards

mr2steve@hotmail.com
Posts: 1
Joined: Mon Feb 19, 2018 1:20 pm

Re: Qubo calibration

Postby mr2steve@hotmail.com » Mon Feb 19, 2018 1:24 pm

I am having the same issue with the Novo Smart trainer, did you have any success, is it an issue with the MacBook? Cheers.

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Elite Admin S
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Re: Qubo calibration

Postby Elite Admin S » Thu Feb 22, 2018 11:46 am

Hi

He had a problem with the electronic board (the connection module was not working properly).
If you are experiencing the same situation, please contact the customer care at real@elite-it.com. It is necessary to investigate further to understand if the issue is the same or not.

Regards


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