Direto XR T no longer provide various/smart resistance.

Turno, Kura, Turbo Muin Smart B+, Qubo Power Mag Smart B+

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bragberg
Posts: 1
Joined: Fri Jan 27, 2023 4:27 pm

Direto XR T no longer provide various/smart resistance.

Postby bragberg » Fri Jan 27, 2023 4:36 pm

Had happened various times before also, but always solved the problem with disconnect/connect or restart pc/third part program.

Now nothing seems to help.. Tryed sw update, BT, ant+, another computer etc. It will connect like normal, but not provide smart resistance in either normal or erg mode.

Serial number XRC212744

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Direto XR T no longer provide various/smart resistance.

Postby Elite Admin S » Mon Jan 30, 2023 8:37 am

Hi

The problem may be on the internal motor or on the electronic board.

First thing to try is to clean the motor screw as indicated in this link:
https://elitesrl.zendesk.com/hc/en-us/a ... rew-thread

If this won't solve the problem, contact our support:
https://support.elite-it.com/en/ticket

Regards


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