Suito-T after two uses motor blocked

Turno, Kura, Turbo Muin Smart B+, Qubo Power Mag Smart B+

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sarutobisan
Posts: 1
Joined: Thu Dec 16, 2021 10:25 pm

Suito-T after two uses motor blocked

Postby sarutobisan » Thu Dec 16, 2021 10:32 pm

I used my new Suito-T exactly two times. today i wanted to use it again and the Suito makes a strange noise and the resistance stays always the same, like the wheel is blocket. I can pedal but even in the easiest gear the resistance remains high. Even when I start Zwift or the My E-Training app

https://1drv.ms/v/s!AjU7R0jBPKN0hJAAbww ... A?e=0F39PT

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Suito-T after two uses motor blocked

Postby Elite Admin S » Mon Dec 20, 2021 12:08 pm

Please contact the support:
https://support.elite-it.com/en/ticket

Regards


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