direto firmware update

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kreto
Posts: 14
Joined: Tue Oct 10, 2017 7:33 am

direto firmware update

Postby kreto » Tue Oct 24, 2017 9:08 am

Hi
since the apps don´t have option to check for firmware update(like tacx,wahoo,k kinetic have i there apps)......where will new firmware be posted ?
is here in this forum under "new Releases" or ??

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Elite Admin S
Posts: 1057
Joined: Tue Nov 08, 2016 10:18 am

Re: direto firmware update

Postby Elite Admin S » Thu Oct 26, 2017 10:46 am

If you have a Direto, you already have the latest version of the firmware.
Anyway, in the future we will release a new app that will allow to check the version and eventually update it

Regards

Steve.t
Posts: 4
Joined: Wed Jan 24, 2018 1:42 am

Re: direto firmware update

Postby Steve.t » Thu Jan 25, 2018 11:51 am

My ios app and my android app have different version numbers, is that correct?

j.radwer
Posts: 3
Joined: Tue Jan 30, 2018 3:13 pm

Re: direto firmware update

Postby j.radwer » Tue Jan 30, 2018 3:21 pm

Hi there, can you specify "in the future" to release a new App? SF for example will implement FTMS in March/April 2018. Will an update be necessary in this case?
Thanx in advance, Josef

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: direto firmware update

Postby Elite Admin S » Fri Feb 02, 2018 10:36 am

@Steve.t,

It is correct, as the two apps are developed separately


@j.radwer,

I'm sorry, I don't have a release date yet.
Of course it will be necessary to do an update, but we will release all the information when the update will be available

Regards

cjtully14
Posts: 3
Joined: Sun Nov 26, 2017 2:02 pm

Re: direto firmware update

Postby cjtully14 » Wed Feb 07, 2018 11:33 pm

I'm having an issue on Zwift where the resistance ramps up to the point I can't turn the pedals over 5 seconds while warming up for a scheduled ride/event. I submitted a ticket to Zwift support and they advised that I needed to update the firmware for my Direto. How can I do that if it's not even available through the app?

cjtully14
Posts: 3
Joined: Sun Nov 26, 2017 2:02 pm

Re: direto firmware update

Postby cjtully14 » Wed Feb 14, 2018 1:47 pm

Still waiting for an answer on this, the resistance is still excessively high during warm-ups for a group ride or group race in Zwift.

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: direto firmware update

Postby Elite Admin S » Fri Feb 16, 2018 11:26 am

Hi

Your Direto shouldn't need an update. I don't know why they told you this.
It is necessary to analyze the trainer behavior, please contact the customer care at real@elite-it.com

Regards


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