Elite Zumo making loud cracking sound

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Jimothy
Posts: 1
Joined: Mon Mar 08, 2021 11:10 am

Elite Zumo making loud cracking sound

Postby Jimothy » Mon Apr 05, 2021 1:36 pm

Hi Guys I’m new to the forum.
I have a Elite Zumo which is just over a year old it’s been good but now is making a bad cracking sound every now and then I think it’s more like a worn bearing but I can’t find any movement apart from a bit of movement in the tentioner. The cassette is new as I though it might have been the bearings.Is this a common fault people have with this type of smart trainer. Does the Elite warranty cover the bearings. As I said the trainer has been great and I use it daily..
Regards
Jimothy

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Elite Admin S
Posts: 1990
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Zumo making loud cracking sound

Postby Elite Admin S » Wed Apr 07, 2021 11:35 am

Hi

Contact the customer care:
https://support.elite-it.com

Add the serial number of your Zumo:
https://elitesrl.zendesk.com/hc/en-us/a ... ial-number

Add also a little video in which we can hear the noise. If the file is too heavy, use a file sharing site like http://www.wetransfer.com to upload the video and send us the link to download it

Regards


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