Direto is Sliding when I apply force

Turno, Kura, Turbo Muin Smart B+, Qubo Power Mag Smart B+

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nyochai@hotmail.com
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Joined: Mon Jun 18, 2018 6:46 am
Location: Hong Kong

Direto is Sliding when I apply force

Postby nyochai@hotmail.com » Tue Jul 28, 2020 1:17 pm

all of a sudden my Direto is sliding when I aplly force on the pedal.
I iighetn the rear cassette but wih no helo.
any ideas?

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Direto is Sliding when I apply force

Postby Elite Admin S » Thu Jul 30, 2020 12:42 pm

Hi

Do a 10 minutes training and then run calibration (in my e-training).
If the offset has decreased of more than 5 points compared to the original one, it may be necessary to tighten the belt.
In this case, contact the customer care at myetraining@elite-it.com and explain the situation, they'll give you instructions on what to do

Regards


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