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Vibration Direto

Posted: Thu Jan 11, 2018 7:32 pm
by Gianni
When i do the calibration the trainer is almost perfect, but when i pedal i feel the trainer vibrating in my pedals.

Is this normal?

Thanks.

Gianni

Re: Vibration Direto

Posted: Fri Jan 26, 2018 11:46 am
by Elite Admin S
Hi Gianni

Please contact the customer care at real@elite-it.com

Regards

Re: Vibration Direto

Posted: Fri Apr 13, 2018 8:52 pm
by raphnou
Hello Elite staff,

Sorry I use a translator,

I just received my Direto today, first feeling of pedaling, very good on the slopes with a low cadence, it is much better than the Genius of Tacx, the pedaling of the Direto is fluid but there is something that bothers me for my first session of 17km / 230m d + on BigRingVR

I noticed some abnormal things,

- When the slope increases towards 7/8% there is a different noise which is understood as a friction.
- At high speed I have a vibration that I feel in all the bike, my trainer is upstairs and on the ground floor there is a big vibration on the ceiling that I did not have with the Genius, it's as if there was a problem of equilibrium of the wheel of inertia ...
- Screw problem to discuss in personal message ...

Good weekend guys

Raphael

Re: Vibration Direto

Posted: Mon Apr 16, 2018 9:25 am
by Elite Admin S
Hi

There shouldn't be any vibration on the ceiling.
Please contact the customer care at real@elite-it.com, as it is necessary to investigate further.

Regards