Has my Elite Qubo Digital Smart B+ Turbo Trainer died?

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andycole
Posts: 1
Joined: Sun Dec 31, 2017 6:57 pm

Has my Elite Qubo Digital Smart B+ Turbo Trainer died?

Postby andycole » Sun Dec 31, 2017 7:09 pm

Been using a Elite Qubo Digital Smart B+ FE-C Turbo Trainer since buying new in June 2017, in the past few days I've noticed a few issues and today's rendering it a dumb trainer.

1. Very noisy and lots of friction applied to the rear wheel
2. Elastomer roller marked from trainer tyre
3. ANT+ connection dropped out and wont re-pair to Zwift, HR and cadence are still available so ANT+ dongle is good
4. Zwift sees the unit bluetooth connection although set in Elite App for ANT+
5. No tension applied to rear wheel so basically a dumb trainer in 0% gradient

Obviously not the easiest to return by post as a warranty claim so looking for any ideas or fault invest I can do
Cheers
AC

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Elite Admin S
Posts: 1100
Joined: Tue Nov 08, 2016 10:18 am

Re: Has my Elite Qubo Digital Smart B+ Turbo Trainer died?

Postby Elite Admin S » Thu Jan 25, 2018 12:04 pm

Good morning

I see that you're already in contact with our customer care about this issue.

Regards

roblyons1982
Posts: 1
Joined: Wed Mar 14, 2018 9:18 pm

Re: Has my Elite Qubo Digital Smart B+ Turbo Trainer died?

Postby roblyons1982 » Wed Mar 14, 2018 9:21 pm

Hi AndyCole,

Did you get anywhere with your problem?
The problem I've been having with mine is it's become easier and easier to spin up to 500w ish without too much effort, and now tonight seems there is no resistance, hit over 900w and 10.5w/kg easily. Seems like the trainer may have died also

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Elite Admin S
Posts: 1100
Joined: Tue Nov 08, 2016 10:18 am

Re: Has my Elite Qubo Digital Smart B+ Turbo Trainer died?

Postby Elite Admin S » Tue Mar 27, 2018 12:55 pm

@roblyons,

AndyCole had a mechanical issue.
In your case, it seems more an electronic issue, please contact our customer care at real@elite-it.com

Regards


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