Did my Direto just break? Crank wouldn't turn then resistance inconsistent

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cconely
Posts: 2
Joined: Mon Dec 04, 2017 3:45 pm

Did my Direto just break? Crank wouldn't turn then resistance inconsistent

Postby cconely » Sat Dec 23, 2017 10:20 pm

Did my Direto just break? I got on it to do a workout and it was pedaling fine, then the crank would barely turn, and now the resistance is really inconsistent and jerky. I tried adjusting the belt resistance to see if that might fix it, but it did not. Pedaling is jerky and there's a bit of a clicking noise coming from the trainer.

dwanderson
Posts: 1
Joined: Sun Dec 24, 2017 12:16 am

Re: Did my Direto just break? Crank wouldn't turn then resistance inconsistent

Postby dwanderson » Sun Dec 24, 2017 12:17 am

I am having the same issue. It just started today. Have you heard of any fixes for this?

Thanks,
don

robford@icloud.com
Posts: 1
Joined: Fri Jan 05, 2018 8:15 pm

Re: Did my Direto just break? Crank wouldn't turn then resistance inconsistent

Postby robford@icloud.com » Fri Jan 05, 2018 8:31 pm

Did you get this sorted out? I had a very similar issue on my Direto but in my case the drive belt turned itself inside out and came off. I refitting and tensioned it but after 10 days of normal use, this evening the drive belt snapped.

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Elite Admin S
Posts: 1245
Joined: Tue Nov 08, 2016 10:18 am

Re: Did my Direto just break? Crank wouldn't turn then resistance inconsistent

Postby Elite Admin S » Thu Jan 25, 2018 10:52 am

Guys,

it is clearly an hardware issue. Please contact the customer care at real@elite-it.com and specify the serial number of the trainer

Regards


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