Rampa, resistance too high

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andrea.dentini
Posts: 1
Joined: Tue Nov 21, 2017 7:33 pm

Rampa, resistance too high

Postby andrea.dentini » Tue Nov 21, 2017 7:47 pm

Hello, I just received my new Rampa trainer but I cannot use it at all. Pairing by Ant+FeC without any problem in Zwift, My-ETrainig, Veloreality, etc.
Trainer it is correctly paired with all apps and recognized as Rampa Ant-Fec, connection is ok and stable. The problem is the resistance that, no matter what app, is REALLY too high, I can barely pedal with my smallest ring, ok, I am not a pro but not up to this point. Another thing is that power reading it is stucked at 13 W also if I am pushing and sweating like climbin the Galibier. I tried everything at least twice, assy the unit, setting the clearance with wheel but nothing work. The only thing I have not tried yet is the calibration by Elite app because I do not have a power meter. In this moment the trainer it is not usable, even in flat Zwift course I cannot pedal. Please help me with this because I am stopped since yesterday and I really do not want to put the old trainer back.
Regards

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Elite Admin S
Posts: 1112
Joined: Tue Nov 08, 2016 10:18 am

Re: Rampa, resistance too high

Postby Elite Admin S » Fri Nov 24, 2017 11:40 am

Please contact our customer care at real@elite-it.com

Regards

pogebaturalp
Posts: 1
Joined: Tue May 15, 2018 10:49 am

Re: Rampa, resistance too high

Postby pogebaturalp » Tue May 15, 2018 10:51 am

any solutions for that topic as I have exactly the same problem.

I cannot even execute 100 watts with my trainer.

Hope to hear a solution.

Regards


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