Resistance check

Suito, Direto, Tuo, Drivo, Rampa, Qubo Digital Smart B+, Real series

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thetravellingtrilby
Posts: 1
Joined: Wed Jan 19, 2022 5:53 pm

Resistance check

Postby thetravellingtrilby » Wed Jan 19, 2022 5:58 pm

I’ve done the resistance check for my Novo Smart (as per https://elitesrl.zendesk.com/hc/en-us/a ... 52442a87fe) and as I got a negative result I took it apart as per instructions and videoed the yellow shaft, which did not turn. It said to send the video to Customer Care, but the link goes to a general help page and no way to upload a video or an email address to send it to.
Please advise. Thanks.

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