Elite Direto high power readings

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depreter.dieter
Posts: 1
Joined: Fri Sep 15, 2017 3:19 pm

Elite Direto high power readings

Postby depreter.dieter » Fri Sep 15, 2017 3:22 pm

I'm having issues with my elite direto. During a trainerroad workout suddenly my power readins showed +1500 watts. So I tried todo trainer calibration through the MYETraining Android app but this failed several times. Tried to disconnect the power cord and tried again. Even used it on my old android phone. Same result. Failed to calibrate. When I tried the training inside the app I also got some very high +30000 and even below 0 readings. Please help
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Elite Admin S
Posts: 416
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Direto high power readings

Postby Elite Admin S » Mon Sep 18, 2017 8:18 am

Good morning

It's a strange behavior. Please contact our customer care at real@elite-it.com and explain the situation.
Add also the serial number of the trainer.

Regards


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