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hello, using a elite digital smart b+ the resistance i far too high than normal. Using both zwift and my e-tranining the values are low but the effort if high

I have the same problem with my Zumo, often when I start the resistance is too high. Using either Zwift or the Elite iOS app I have to pedal very hard to get only 40 watts. If I stop I hear some sounds from the trainer, and after 2 or 3 complete stops the resistance gets back to normal (average pedaling = 120 to 160 watts).

I have tried using Upgrado and it says my firmware is up to date (firmware 168, Hardware Revision 1).

I face the same identical problem.

I didn't know about Upgrado. I m going to give it a try tonight

The same here, everything was ok first 1k but now almost every ride I start the resistance is going to high level,then I have to disconnect from zwift and connect again, sometimes even twice when back to normal. Another issue is cadence reading,on freewheeling it's going to enormous value , even over 200rpm,then on the biggest ring on the rear (11-30 cassette) cadence is going down and jumping 30-50 when usually I'm pedaling about 80-85. Last few rides I've seen also the power readings jump like 150-180watts on the same speed and cadence. Had a problem with calibration last few times , tried through zwift and elite app and all failed but today after training I've tried with tablet with ant + dongle and was successful so we will see next ride is any better or not

I have the same issue. What happens??? I've already sent an email to technical support