Vibration Direto

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Gianni
Posts: 1
Joined: Thu Jan 11, 2018 7:28 pm

Vibration Direto

Postby Gianni » Thu Jan 11, 2018 7:32 pm

When i do the calibration the trainer is almost perfect, but when i pedal i feel the trainer vibrating in my pedals.

Is this normal?

Thanks.

Gianni

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Elite Admin S
Posts: 968
Joined: Tue Nov 08, 2016 10:18 am

Re: Vibration Direto

Postby Elite Admin S » Fri Jan 26, 2018 11:46 am

Hi Gianni

Please contact the customer care at real@elite-it.com

Regards

raphnou
Posts: 14
Joined: Wed Apr 11, 2018 9:23 am

Re: Vibration Direto

Postby raphnou » Fri Apr 13, 2018 8:52 pm

Hello Elite staff,

Sorry I use a translator,

I just received my Direto today, first feeling of pedaling, very good on the slopes with a low cadence, it is much better than the Genius of Tacx, the pedaling of the Direto is fluid but there is something that bothers me for my first session of 17km / 230m d + on BigRingVR

I noticed some abnormal things,

- When the slope increases towards 7/8% there is a different noise which is understood as a friction.
- At high speed I have a vibration that I feel in all the bike, my trainer is upstairs and on the ground floor there is a big vibration on the ceiling that I did not have with the Genius, it's as if there was a problem of equilibrium of the wheel of inertia ...
- Screw problem to discuss in personal message ...

Good weekend guys

Raphael

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Elite Admin S
Posts: 968
Joined: Tue Nov 08, 2016 10:18 am

Re: Vibration Direto

Postby Elite Admin S » Mon Apr 16, 2018 9:25 am

Hi

There shouldn't be any vibration on the ceiling.
Please contact the customer care at real@elite-it.com, as it is necessary to investigate further.

Regards


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