REAL software has not detected my RealAxiom

Non interactive/smart trainers and old trainers

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sebastien_richard_9
Posts: 2
Joined: Thu Sep 24, 2020 5:14 pm

REAL software has not detected my RealAxiom

Postby sebastien_richard_9 » Thu Sep 24, 2020 5:25 pm

Hello

for some time, the REAL software has not detected my RealAxiom. I tried to uninstall the software and reinstall it, and it doesn't detect anything anymore. I unplugged and plugged in again, and nothing. My module is receiving power since the green light is on and the computer receives a signal when it connects it to the computer, but the REAL software cannot find anything.

Can you help me please?

Thank you

thierrych11
Posts: 2
Joined: Fri Jan 01, 2021 10:39 pm

Re: REAL software has not detected my RealAxiom

Postby thierrych11 » Fri Jan 01, 2021 11:22 pm

Hello I experiment the same problem with the device not connecting. Have you been able to find a solution?
Thanks
Thierry


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