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Volare mag force gel set up

Posted: Mon Mar 25, 2019 3:38 pm
by spwbt
In the trainer set up menu I select Volare mag force gel and then proceed.
It takes me to the page to select protocol which is already ticked as Ant+ and then asks me to identify trainer but there is nothing to select?? When I then try to proceed an error flashes up "trainer not selected" and I can get no further with the set up?

Re: Volare mag force gel set up

Posted: Wed Mar 27, 2019 12:42 pm
by Elite Admin S
Are you using any sensor on your Volare?
Are you using Misuro B+?
If it is so, please check number of flashes set on the misuro, position (orientation is important) and configuration in the app.
If all seems correct, contact us at myetraining@elite-it.com

Regards

Re: Volare mag force gel set up

Posted: Wed Mar 27, 2019 3:57 pm
by spwbt
I have Garmin speed and cadence sensors on the bike and Ant+ USB on the PC.
No Misuro B+ sensor ?!

Re: Volare mag force gel set up

Posted: Tue Apr 16, 2019 8:27 am
by Elite Admin S
Hi

You can use a ant+ speed&cadence sensor, no problem.
If the sensor is working properly and the configuration is correct, you shouldn't have any issue with the software.
Please contact our customer care at myetraining@elite-it.com, adding all the information related to the configuration you've set

Regards