E-Motion rear roller very loud

Non interactive/smart trainers and old trainers

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sebastian.proksch
Posts: 1
Joined: Wed Mar 13, 2019 9:48 am

E-Motion rear roller very loud

Postby sebastian.proksch » Wed Mar 13, 2019 10:07 am

Hi Elite Team,

i have a e-motion trainer for Training for 5 years .

Recently, the rear roller has become very loud. Sounds like the ball bearing is broken.
Can I get the role (or the ball bearing) as a spare part? And is there any instructions for the installation?

Yours sincerely

Sebastian

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Elite Admin S
Posts: 1582
Joined: Tue Nov 08, 2016 10:18 am

Re: E-Motion rear roller very loud

Postby Elite Admin S » Wed Mar 27, 2019 11:53 am

Contact the customer care at myetraining@elite-it.com adding a little video in which we can hear the noise (if the file is too big, use a file sharing site like www.wetransfer.com to upload the file)

Regards


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