Elite Realtour - loose axle grippers

Non interactive/smart trainers and old trainers

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len-p
Posts: 2
Joined: Wed Sep 06, 2017 5:43 pm

Elite Realtour - loose axle grippers

Postby len-p » Wed Sep 06, 2017 6:08 pm

Hi - this is my first post here.

I have an old Elite Realtour trainer which I love and serves me well every winter.

However, the plastic inserts which grip onto the end of the axle (I do have a compatible axle) are losing their shape, just through lots of use, making the trainer a bit unstable, especially on mount/dismount. It's a shame because otherwise the trainer is in very good condition.

Does anyone know if it is possible to purchase replacements for these inserts? In particular it is the one on the opposite side to the rear derailleur.

I cannot find these on Wiggle, eBay, Amazon etc.

Thanks in advance.

Len P.

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Elite Admin S
Posts: 416
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Realtour - loose axle grippers

Postby Elite Admin S » Thu Sep 07, 2017 8:22 am

Hi

Please contact our customer care at real@elite-it.com adding some photos of the damaged part.
The guys of the customer care will give you instructions.

Regards

len-p
Posts: 2
Joined: Wed Sep 06, 2017 5:43 pm

Re: Elite Realtour - loose axle grippers

Postby len-p » Thu Sep 07, 2017 11:29 am

Thanks, will do.


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