To hight resistance using Zwift

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belukrin
Posts: 1
Joined: Fri Dec 08, 2017 3:23 am

To hight resistance using Zwift

Postby belukrin » Fri Dec 29, 2017 7:09 pm

My Elite Direto gives strange situation when using Zwift workout. At some point, the unit resistant is so high that i have to stop pedalling to bring it back. Tried it many times, and always the same. I did the calibration. Could my unit be defective. How can i be sure it is Zwift and not my unit the problem.

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Elite Admin S
Posts: 1048
Joined: Tue Nov 08, 2016 10:18 am

Re: To hight resistance using Zwift

Postby Elite Admin S » Thu Jan 25, 2018 11:44 am

If this beahvior only happens with Zwift, it is due to how they manage the trainer resistance.
Please try the trainer also with my e-training app. If you have the same behavior, contact our customer care.
If it works properly with our app, contact Zwift customer care

Regards


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