Adjust gears but can’t turn by hand (too hard)

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00malzig-scharf
Posts: 1
Joined: Sun Apr 21, 2024 12:00 pm

Adjust gears but can’t turn by hand (too hard)

Postby 00malzig-scharf » Sun Apr 21, 2024 12:06 pm

I have a Suito. After installing the bike, the gears make a lot of noise and need to be readjusted. But I cannot adjust the gears because turning the pedals is way too hard by hand. How can I change the resistance so that turning the wheels is easier?

That is the same problem I have and many virtual training programs. Before the program starts or once the program (or training session) stops the resistance of the Suito increases way too much preventing a proper warum-up and cooldown.

I saw the “stand alone “ setting in the app but it is unavailable. This is very frustrating.

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Elite Admin S
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Joined: Tue Nov 08, 2016 10:18 am

Re: Adjust gears but can’t turn by hand (too hard)

Postby Elite Admin S » Mon Apr 22, 2024 8:08 am

Please contact the support:
https://support.elite-it.com/en/ticket


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