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Direto clicking noise

Posted: Thu Dec 02, 2021 8:03 pm
by sarahtwinkles
Hi all ,

My direto trainer is 2 years old. Never had a problem with it. I used it a day ago and was perfect, now all of a sudden it’s making a clicking noise every revolution at the same point. Then goes so tight I can’t even turn the pedals at all! Could literally stand on them ! Can someone help me please!! what could be the problem???

Thank you
Sarah

Re: Direto clicking noise

Posted: Thu Dec 02, 2021 8:14 pm
by alecantin
I’m having kind of the same problem; on a rampa trainer…
Used it last weekend, everything was fine, yesterday it made a loud intolerable clicking noise every revolution… but it didn’t lock up like yours… really weird problem that appeared without using the trainer?

Re: Direto clicking noise

Posted: Fri Dec 10, 2021 11:28 am
by Elite Admin S
Hi guys

If resistance is always low or always high, it may be a problem on the electronic circuit board.
In this case, contact our support.

About clicking noise, it may be related to the same issue or it may be a different problem.
Also in this case, it's necessary to contact the support (add a video with the noise)

https://support.elite-it.com/en/ticket