Infinite Loading Screen

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Genesis
Posts: 1
Joined: Tue Sep 28, 2021 8:24 am

Infinite Loading Screen

Postby Genesis » Tue Sep 28, 2021 10:51 am

I'm having issues, it was because of the recent patch + a small patch update?.

All these mention below, are based on Long loading screen time, which does infinite loads.

1) Able to SOMETIMES enter normal zones, and 1st load hideout (without maps loaded). Loading takes around 0.5s ~ 1s.
2) Loaded a map, enter it, and went out to sell/etc.., re-enter map, takes infinite loading screen.
3) Alt-F4, retries, sometimes able to enter normal zones on login but when trying to access hideout, infinite loading screen again.
4) Alt-F4, trying to load into hideout again, sometimes able to enter hideout but unable to load into the opened map portals, takes infinite loading screen.

Outcome = Wasted juiced map + mods.
Most of my friends are experiencing this as well, please fix it asap.

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Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: Infinite Loading Screen

Postby Elite Admin S » Tue Sep 28, 2021 11:06 am

Hi

Usually this kind of issue appears in case of bad internet connection. Give it a check.
If you're sure that the connection is good, try also logging out from my e-training and log in again.
Finally, if still you're having the same issue, uninstall and install again the software.

If none of the solutions above work, contact the customer care:
https://support.elite-it.com/en/ticket


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