zwift free trial

General discussions on Elite trainers

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ridolfam
Posts: 1
Joined: Sun Oct 25, 2020 5:21 pm

zwift free trial

Postby ridolfam » Sun Oct 25, 2020 5:26 pm

Hi I just got my Suito.
I cant' activate my 1 month free trial with zwift.
Can you help me ?
thank's
matteo

ejwestwood1
Posts: 1
Joined: Wed Nov 04, 2020 5:36 pm

Re: zwift free trial

Postby ejwestwood1 » Wed Nov 04, 2020 5:39 pm

Hi, I'm having the same problem.

Just bought a Suito and can't activate the 1 month free trial with Zwift. When I try and redeem on the redeem.elite site it says the serial number is not recognised.

Can anybody help?

Thanks, Ed

tibi.cono
Posts: 1
Joined: Sat Nov 07, 2020 9:33 am

Re: zwift free trial

Postby tibi.cono » Sat Nov 07, 2020 9:34 am

Hi,

I just purchase a Direto X and having the same issue S/N not recognized. Can't get the activation code...
Can anyone help?
Thank you.

kebels
Posts: 2
Joined: Mon Oct 26, 2020 7:34 pm

Re: zwift free trial

Postby kebels » Tue Nov 10, 2020 1:51 pm

ejwestwood1 wrote:Hi, I'm having the same problem.

Just bought a Suito and can't activate the 1 month free trial with Zwift. When I try and redeem on the redeem.elite site it says the serial number is not recognised.

Can anybody help?

Thanks, Ed



I managed it with changing the "J" to "I" when entering the number!

jjblatti
Posts: 1
Joined: Mon Dec 07, 2020 12:53 pm

Re: zwift free trial

Postby jjblatti » Mon Dec 07, 2020 1:09 pm

Hi,

I am also having the same problem. Did somebody get an answer?

Thank you,

JJ

Vorko76
Posts: 4
Joined: Tue Dec 01, 2020 10:43 pm

Re: zwift free trial

Postby Vorko76 » Mon Dec 07, 2020 2:08 pm

I asked customer support the same question this morning and was told that I should receive vouchers by email after registering my trainer... If I dont receive anything it means I dont have access to these.

Does anyone have by chance a Rouvy voucher they do not use?

Velomeant
Posts: 7
Joined: Fri Nov 26, 2021 11:09 am

Re: zwift free trial

Postby Velomeant » Thu Feb 03, 2022 9:53 pm

Cannot activate my Direto XR by this link: redeem.elite-it.com :x
Is it still actual?

jo.debacker
Posts: 1
Joined: Thu Feb 02, 2023 3:31 am

Re: zwift free trial

Postby jo.debacker » Thu Feb 02, 2023 3:31 am

Velomeant wrote:Cannot activate my Direto XR by this link: redeem.elite-it.com :x
Is it still actual?


Same issue here!!

User avatar
Elite Admin S
Posts: 2771
Joined: Tue Nov 08, 2016 10:18 am

Re: zwift free trial

Postby Elite Admin S » Fri Feb 03, 2023 4:12 pm

Hi guys

If you have problems with the redeem, you have to contact the support:
https://support.elite-it.com/en/ticket

Regards

timothyferriss
Posts: 8
Joined: Sat Jul 01, 2023 8:46 am

Re: zwift free trial

Postby timothyferriss » Tue Oct 10, 2023 6:14 am

If you don't have a Zwift account, you'll need to create one. Once you have a Zwift account, log in to your account with your username and password.
Redeem your 1-month free trial: Once logged in, visit the Zwift membership page
Select 1-Month Free Trial: Find the option to start a free trial. It might be labeled "Start Trial" or something similar. Select this option.
Follow the prompts: Follow the on-screen prompts to activate your 1-month free trial.


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