Elite Direto clamps down / too much resistance at beginning

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christoph.massak
Posts: 1
Joined: Thu Nov 15, 2018 10:02 am

Elite Direto clamps down / too much resistance at beginning

Postby christoph.massak » Thu Nov 15, 2018 10:24 am

Hi all,

I'm a new (and happy) owner of the Direto, but I'm becoming a bit desperate about one thing: When starting an ERG-mode workout (controlled by my Wahoo Elemnt Bolt), the Direto basically "clamps down" the flywheel and makes it almost impossibile to turn the pedals. I have a short (badly filmed) video of it (sorry for the moaning at the end, my legs were already pretty sore from trying to find the error): https://network.wistia.com/medias/qtjwu72eag When you listen carefully, you can hear the sound of something touching the flywheel.

Did anybody else experience this as well? Does anyone have an idea about what the issue could be?

Thanks for your help, much appreciated!

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Elite Admin S
Posts: 1572
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Direto clamps down / too much resistance at beginning

Postby Elite Admin S » Fri Nov 30, 2018 12:44 pm

Please contact the customer care at myetraining@elite-it.com

Regards


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