Search found 2771 matches

by Elite Admin S
Thu Nov 30, 2023 8:40 am
Forum: Nero
Topic: Time to calibrate Nero
Replies: 4
Views: 5920

Re: Time to calibrate Nero

Hi You've followed the correct steps for calibration. The only aspect that remains unclear is whether you kept the trainer folded during the entire 24-hour period. This detail is crucial for achieving accurate calibration. Therefore, kindly repeat the procedure with this consideration in mind. If th...
by Elite Admin S
Thu Nov 30, 2023 8:28 am
Forum: Suggestions
Topic: Trainer Intensity / Virtual Gearing
Replies: 2
Views: 5686

Re: Trainer Intensity / Virtual Gearing

Noted, thank you for the suggestion

Regards
by Elite Admin S
Tue Nov 28, 2023 8:30 am
Forum: Tuo
Topic: Tuo trainer showing too high power numbers
Replies: 1
Views: 3181

Re: Tuo trainer showing too high power numbers

Hi

This seems rather unusual. It's possible that there was an error in memory writing following the calibration process.
I recommend reaching out to our support team using the following link:
https://support.elite-it.com/en/ticket

Regards
by Elite Admin S
Mon Nov 27, 2023 8:26 am
Forum: Trainers general discussion
Topic: Direto X e compatibilità 12V
Replies: 1
Views: 3843

Re: Direto X e compatibilità 12V

Buongiorno

Confermo che è compatibile

Saluti
by Elite Admin S
Mon Nov 27, 2023 8:15 am
Forum: Direto, Direto X, Direto XR
Topic: Directo XR Power reading extremely high
Replies: 6
Views: 12975

Re: Directo XR Power reading extremely high

Hi guys If you are using a third party app, run my e-training to check if you have the same behavior. Check the configuration and be sure to have paired only the trainer (just to do a check). Then run the calibration. If still the problem is there, there may be an issue on the electronic circuit boa...
by Elite Admin S
Thu Nov 23, 2023 8:37 am
Forum: Third Party Applications and non Elite devices
Topic: Speed help
Replies: 16
Views: 52298

Re: Speed help

@bubasmario

I've replied you in the other post you raised
by Elite Admin S
Thu Nov 23, 2023 8:36 am
Forum: Trainers general discussion
Topic: Wahoo element bolt wheel circumference
Replies: 2
Views: 3191

Re: Wahoo element bolt wheel circumference

Hi If the circumference setting is ok, you should have correct speed. Here's a document to check the configuration, just to be sure: https://elitesrl.zendesk.com/hc/en-us/articles/360001046434-Elite-trainer-circumference-configuration-with-My-E-Training-third-party-apps- If you use my e-training ins...
by Elite Admin S
Mon Nov 20, 2023 8:48 am
Forum: Direto, Direto X, Direto XR
Topic: No Cadence - problem
Replies: 2
Views: 2735

Re: No Cadence - problem

Hi Are you sure to have properly configured the trainer? Please notice that you don't have to pair the trainer in the "cadence sensor" option, as this is used for external sensor only. If the configuration is ok, there may be a problem on the cadence connector on the electronic circuit boa...
by Elite Admin S
Mon Nov 20, 2023 8:46 am
Forum: My e-training
Topic: my e-training for MAC OS has been broken for a month
Replies: 2
Views: 2549

Re: my e-training for MAC OS has been broken for a month

Hi guys

I confirm you that the bug has been fixed.

Regards
by Elite Admin S
Mon Nov 20, 2023 8:45 am
Forum: My e-training
Topic: agg. myEtraining macos non funziona più
Replies: 5
Views: 10404

Re: agg. myEtraining macos non funziona più

Hi

I confirm that the problem is fixed.
If you still have any issue about this, please contact the support:
https://support.elite-it.com/en/ticket

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