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Drivo doesn't use batteries. It has a power supply.
Usually a failed calibration is due to disconnections (interference).
Please try again (also with a different device) and if the problem persists contact our customer care at myetraining@elite-it.com

It's not possible yet.
I'll forward your request to the development team

Regards

En el manual es presente un procedimiento para calibrar el trainer.
Prueba segurlo y si el problema no esta solucionado contactanos al correo myetraining@elite-it.com

There may be a problem on the board or on the motor.
Please contact the customer care at myetraining@elite-it.com, it's necessary to investigate further

Regads

Please contact again the customer care explaining the situation.
The guys there will ask you some information to understand what's happening

Regards

I see that you've already contacted our customer care.
Our technician has replied you, but didn't get any answer. He will try to write you again, sorry.

Regards

Measure your wheel empirically, it's the best way.
Here's a possible method:
https://elitesrl.zendesk.com/hc/en-us/a ... cumference

Regards

Please follow the instructions in this link:
https://elitesrl.zendesk.com/hc/en-us/a ... connection

If the problem is not solved, contact us at real@elite-it.com

Regards

There may be a mechanical issue.
Please contact our customer care at myetraining@elite-it.com adding a video in which we can hear the noise

Regards

Select level mode in my e-training and pedal on it at constant speed. Then, increase gradually the level. Do you feel the resistance change? If not, please contact our customer care at myetraining@elite-it.com (the motor may be blocked and need to be unlocked it - easy operation - or maybe the elect...