Official Forum

Buongiorno Decisamente anomalo. Comunque se reinserisce i valori di default dovrebbe ritornare a posto. Inserisca questi valori: P1 = 252 P2 = 282 P3 = 170 Verifichi che i valori tornino a posto, poi provi nuovamente a fare la calibrazione guidata. Se il problema permane, provi a disinstallare e rei...

@Stephen,

did you try also to decrease the power smoothing?
Give it a try.

Regards

Hola Las primeras cosas da verificar si tienen un problema con el misuro: - nivel de carga de la bateria - numero de parpadeos del led (por el Turno, tienen que ser 15) - orientacion del misuro - configuracion en la app Si usas el bluetooth, otras cosas da verificar: - el bluetooth tienes que ser ac...

Hi

Please contact our customer care and add a video in which is possible to see that play

Regards

@Salah,

please contact our customer care to solve this issue

Regards

Hi guys If you have a problem with accuracy with the trainer (measured with a power sensor), please contact our customer care. Our Drivo are tested one by one using a high precision sensor (with an error of 0.1%). If they don't pass this test, they will be discharged. So, it's quite rare to have pro...

Hi guys Any strange noise coming from the trainer must be analyzed by our technicians. Please contact directly our customer care adding a link to a video in which we can hear the noise. The video must be done with your trainer (don't send other trainers noise). Sometimes, what seems similar to you i...

Hi guys

About reactivity, it's important to analyze every single case.
Please contact our customer care if you think you need a faster reaction of the motor.
Remember that this is not necessary a better solution for all, as the motor will move in a less smooth way.

Regards

Hi

This kind of issue needs a further analysis
Please contact our customer care

Regards

Buongiorno a tutti! Confermiamo che le webraces non stanno funzionando correttamente. I nostri tecnici confermano che il problema è il sovraccarico del server (le richieste in questo momento sono molto maggiori di quanto siano mai state). Stiamo lavorando per cercare di risolvere il problema, ci scu...