Official Forum

Hi folks. Does the Elite Drivo II need one of the front wheel supports to make the whole set up ‘level’? I know the Neo did. It came with one and the front wheel rested on the block so was lifted a bit off the floor. I can’t tell if the Drivo II set up means you are ‘level’ with or without a front w...

A curious question to answer a question. I read your reply as implying my question was a stupid question. Which isn’t particularly helpful, but hey I’ll answer it anyway. I would like to understand how I check that my firmware is up to date on my device, as I do with most hardware items I own that h...

Given there's a one year thread on the Drivo, the answer is maybe the same for the Drivo II - no firmware update yet? But thought I'd ask in case it's different Out of interest - I have the app on an ioS device, and I have the app on a windows PC - I can't see how a firmware update would be applied,...

PPS - actually - has this product been discontinued this year after just buying one last year) ? If so, anyone know why?

I suppose the obvious question is - should I get a replacement for this and get a new one, or should I just ask Elite how to add oil (if the can supply the oil) to the unit?

Photos reduced in size and attached

Hi - I've submitted a formal support ticket, and also let the reseller in the UK know my unit is faulty, but because I'm really needing some help, thought I'd see if anyone else knows of this problem. This is really important to me as I bought this as an expensive unit to enable me to work properly ...

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Ah. Interesting. Thing is I don't use the phone to pair anywhere else using Bluetooth. Just the Elite app to the trainer via Bluetooth. When I use Zwift that's from the pc to the trainer and the phone isn't Bluetooth'd in. Any phone connection to use Zwift Mobile Link (if at all) is done by wifi. An...

Thanks for letting me know. So there's no way at all of fixing power at a set level and at the same time recording the ride on Zwift. There's a useful feature to add - other trainers do allow bridging of connections so can set power using the device app (like the Elite one) and then just send that d...