Official Forum

Hi Do a 10 minutes training and then run calibration (in my e-training). If the offset has decreased of more than 5 points compared to the original one, it may be necessary to tighten the belt. In this case, contact the customer care at myetraining@elite-it.com and explain the situation, they'll giv...

Hi

It's not clear: in my e-training power is properly shown?

Hi

Contact the customer care at myetraining@elite-it.com specifying the code of the part

Regards

Hi We have the possibility to increase speed of the Drivo. But as we already explained in other similar posts, the more you increase the speed, the more "harsh" will be the change of slope/power. This doesn't allow to adapt the pedaling to the new slope/power level. If you still think that...

Hi guys

There are a lot of different bikes with different derailleur.
So, every single case must be analyzed.
Please contact our customer care at myetraining@elite-it.com adding some photos, the guys there will give you instructions

Regards

Hi

Kura is supported, you should see it.
Please check again, use the search button on the side of the lens

Regards

Hi

There seems to be an electronic problem (the wake up issue).
Please contact the customer care at myetraining@elite-it.com, the guys there will analyze the situation and send you a replacement board if needed.
This may also be the cause of the other issues you're experiencing

Regards

Hi Qubo Digital Smart B+ uses a sensorless cadence algorithm that calculates cadence basing on microvariations that appears on speed when you give a pedal stroke. This works well if the chain is well tensed but can be unprecise when it is not (for example, if you have high cadence at low power). So,...

Hi

You have to set 15 flashes on the misuro for Turno.
Here's the instructions sheet:
https://drive.google.com/file/d/1sANzTE ... sp=sharing

Regards

Hi

Yes, you have to use one spacer. You can find it in the package (there are two of them in the adapter bag)

Regards