Search found 1961 matches

by Elite Admin S
Fri Mar 26, 2021 5:01 pm
Forum: Suito
Topic: Suito clicking noise
Replies: 2
Views: 137

Re: Suito clicking noise

Hi

Please contact the customer care at info@elite-it.com.
Add a little video with the noise and your trainer serial number

Regards
by Elite Admin S
Fri Mar 26, 2021 10:42 am
Forum: Direto & Direto X
Topic: Direto X - another ERG issue
Replies: 1
Views: 97

Re: Direto X - another ERG issue

Hi Is it possible that you had another device connected to the trainer at the same time? It may happens for example if you connect sometime a Garmin to the trainer and then it is still powered when you run the app on your smartphone/tablet. This can cause this kind of situation. If this is not your ...
by Elite Admin S
Fri Mar 26, 2021 10:22 am
Forum: Nero
Topic: Nero clacking noise and erg mode
Replies: 4
Views: 105

Re: Nero clacking noise and erg mode

Hi First of all, do the calibration using my e-training. Please notice that Nero calibration is a little "delicate". You have to follow these rules: - the trainer must have been folded for the previous 2 hours (at least, better if an entire night) - you have to do the calibration immediate...
by Elite Admin S
Fri Mar 26, 2021 10:17 am
Forum: My e-training Mobile
Topic: Rename an imported KML
Replies: 2
Views: 324

Re: Rename an imported KML

Hi There's no way to change the title after the import, you have to change the name before importing it @jinesh, if you use the pc you can import them directly. If you use an android phone, you have to insert the file in your gdrive first. If you use an iOS device, you have to load the file on your ...
by Elite Admin S
Wed Mar 24, 2021 2:15 pm
Forum: My e-training Desktop
Topic: Windows App Error
Replies: 1
Views: 102

Re: Windows App Error

Hi

Please contact our customer care at info@elite-it.com adding a screenshot of the error you get

Regards
by Elite Admin S
Thu Mar 18, 2021 4:26 pm
Forum: Interactive Trainers
Topic: Elite Tuo calibration failure
Replies: 17
Views: 4399

Re: Elite Tuo calibration failure

Hi guys In my e-training the calibration has these steps: - the application asks you to start pedaling - then it asks you to reach a target speed (please overcome the target speed of 2-3km/h, don't limitate to reach it) - then it asks you to stop pedaling If you use Zwift, there seems to be a bug th...
by Elite Admin S
Thu Mar 18, 2021 4:14 pm
Forum: My e-training Desktop
Topic: What has happened to my 12 months free coupon???
Replies: 1
Views: 486

Re: What has happened to my 12 months free coupon???

Hi

Sorry, we had a problem with the server some days ago. This caused issues like yours and other problems in the access.
Now all is fixed.

Regards
by Elite Admin S
Thu Mar 18, 2021 4:11 pm
Forum: Trainers general discussion
Topic: ELITE SUITO Heartrate monitor connection
Replies: 2
Views: 604

Re: ELITE SUITO Heartrate monitor connection

Hi Your smartphone doesn't support the ant+ protocol, if I'm right. Check by installing the free app called "Ant Tester". If it supports OTG connection, you can connect a usb ant+ dongle to your Huawei using a OTG cable. Otherwise, the other option is to use a bluetooth smart HR belt inste...
by Elite Admin S
Wed Mar 17, 2021 2:27 pm
Forum: Trainers general discussion
Topic: Direto Calibration help needed
Replies: 3
Views: 727

Re: Direto Calibration help needed

Hi guys If you use my e-training, here's the calibration steps: - first of all, do a 10 minute training to warm up your trainer (ideally, 10 minutes at around 20-25km/h and 100-150W) - then run the calibration - the app asks you to start pedaling - the app asks you to reach a target speed (remember ...

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