Hi
Don't loose the bolts, as the legs must NOT be loose, the risk is to compromise the stability of the trainer.
It's normal that you have to apply some force.
Regards
Search found 2771 matches
- Mon Sep 20, 2021 8:15 am
- Forum: Suito
- Topic: Suito-T Legs to tight
- Replies: 4
- Views: 3372
- Fri Sep 17, 2021 11:18 am
- Forum: Suggestions
- Topic: for real video
- Replies: 9
- Views: 13768
Re: for real video
Hi ymarti About your proposals: 1) give the possibility to hide the numerical data (time, cadence, power, etc.) to have more screen available 2) give the possibility to hide the pause and stop buttons (during the last km's the track is covered if the route display function is activated) 3) give the ...
- Fri Sep 17, 2021 10:58 am
- Forum: Smart Trainers
- Topic: Faulty super high cadence in Turno
- Replies: 1
- Views: 2195
Re: Faulty super high cadence in Turno
Hi
Please contact our customer care, it is necessary to analyze the data.
https://support.elite-it.com/en/ticket
Please contact our customer care, it is necessary to analyze the data.
https://support.elite-it.com/en/ticket
- Fri Sep 17, 2021 10:55 am
- Forum: Direto, Direto X, Direto XR
- Topic: Awful noise coming from my Direto XR
- Replies: 5
- Views: 8381
Re: Awful noise coming from my Direto XR
Hi
Please contact our customer care. Specify the trainer model, serial number and add the link of the video:
https://support.elite-it.com/en/ticket
Regards
Please contact our customer care. Specify the trainer model, serial number and add the link of the video:
https://support.elite-it.com/en/ticket
Regards
- Thu Sep 16, 2021 8:16 am
- Forum: Zumo
- Topic: Cadence sending but no power
- Replies: 3
- Views: 8960
Re: Cadence sending but no power
Hi Chris
Check the weight in the rider setting.
Even if it is correct, change it (+/- 1kg) so we can be sure that the value is overwritten and let me know if still you can't feel the resistance change
Regards
Check the weight in the rider setting.
Even if it is correct, change it (+/- 1kg) so we can be sure that the value is overwritten and let me know if still you can't feel the resistance change
Regards
- Thu Sep 16, 2021 8:11 am
- Forum: Direto, Direto X, Direto XR
- Topic: Direto bearings
- Replies: 3
- Views: 2699
Re: Direto bearings
Hi Declan
I see that you're already in contact with one of our technician to solve the problem.
Regards
I see that you're already in contact with one of our technician to solve the problem.
Regards
- Thu Sep 16, 2021 8:08 am
- Forum: Suito
- Topic: Spacer with PG1230
- Replies: 2
- Views: 1828
Re: Spacer with PG1230
Hi
Usually with a 12sp cassette no spacers are needed (there are some exceptions, though).
Check with your trusted mechanic or send us a video in which we can see the play and how the cassette is mounted:
https://support.elite-it.com/en/ticket
Usually with a 12sp cassette no spacers are needed (there are some exceptions, though).
Check with your trusted mechanic or send us a video in which we can see the play and how the cassette is mounted:
https://support.elite-it.com/en/ticket
- Wed Sep 15, 2021 10:09 am
- Forum: Direto, Direto X, Direto XR
- Topic: Direto bearings
- Replies: 3
- Views: 2699
Re: Direto bearings
Hi
The bearings cannot be replaced without proper equipment.
May I ask you why do you want to replace the bearings? Did you notice any strange noise coming from the trainer?
I'm not sure about the part you're holding in your hand, is it a simple washer? Or is it opened (seeger/circlip)?
Regards
The bearings cannot be replaced without proper equipment.
May I ask you why do you want to replace the bearings? Did you notice any strange noise coming from the trainer?
I'm not sure about the part you're holding in your hand, is it a simple washer? Or is it opened (seeger/circlip)?
Regards
- Wed Sep 15, 2021 8:22 am
- Forum: Suito
- Topic: Elite Suito - Cant Pedal
- Replies: 1
- Views: 1675
Re: Elite Suito - Cant Pedal
Hi Are you sure to have used the correct adapters and to have mount the bike properly? Please take a look at the video at this link: https://elitesrl.zendesk.com/hc/en-us/articles/360021012440-Adapters-required-based-on-the-bike-you-will-be-using-with-Direto-XR-Direto-XR-T-Suito-and-Suito-T- If stil...
- Mon Sep 13, 2021 10:39 am
- Forum: Direto, Direto X, Direto XR
- Topic: compatibilità direto x - rizer
- Replies: 4
- Views: 2639
Re: compatibilità direto x - rizer
Mi spiace, non è possibile effettuare la sostituzione.
Un minimo di lasco c'è sempre, per cui ci sta che un po' ruoti, ma non a sufficienza per garantire che non ci siano danni al telaio.
Saluti
Un minimo di lasco c'è sempre, per cui ci sta che un po' ruoti, ma non a sufficienza per garantire che non ci siano danni al telaio.
Saluti