Hi
Does this happen also if you use a different device/app?
If it is so, please contact the support:
https://support.elite-it.com/en/ticket
Regards
Search found 2775 matches
- Thu Jan 25, 2024 11:21 am
- Forum: Suito
- Topic: Power off in the middle of a session
- Replies: 1
- Views: 672
- Mon Jan 22, 2024 9:34 am
- Forum: Drivo & Drivo II
- Topic: Cannot set power smoothing Drivo
- Replies: 1
- Views: 921
Re: Cannot set power smoothing Drivo
Hi
Did you try using a different device to change the power smoothing?
Do you have the same issue?
Regards
Did you try using a different device to change the power smoothing?
Do you have the same issue?
Regards
- Mon Jan 22, 2024 9:32 am
- Forum: Zumo
- Topic: Zumo trainer calibration issue
- Replies: 2
- Views: 1020
Re: Zumo trainer calibration issue
Good morning
Please contact the customer care as it is necessary to check the functionality of the circuit board:
https://support.elite-it.com/en/ticket
Regards
Please contact the customer care as it is necessary to check the functionality of the circuit board:
https://support.elite-it.com/en/ticket
Regards
- Tue Dec 19, 2023 9:17 am
- Forum: Direto, Direto X, Direto XR
- Topic: Elite Direto Belt Tension
- Replies: 38
- Views: 84699
Re: Elite Direto Belt Tension
Hi
It's normal to have an offset variation after replacing the belt.
Please follow the instructions you've received and keep the offset you get as your new reference.
Regards
It's normal to have an offset variation after replacing the belt.
Please follow the instructions you've received and keep the offset you get as your new reference.
Regards
- Mon Dec 18, 2023 8:07 am
- Forum: Trainers general discussion
- Topic: Ekar compability
- Replies: 1
- Views: 3878
Re: Ekar compability
I'm sorry, Ekar is not compatible with our trainers
Regards
Regards
- Mon Dec 18, 2023 8:03 am
- Forum: Suito
- Topic: Freehub not always engaging with flywheel
- Replies: 2
- Views: 2535
Re: Freehub not always engaging with flywheel
Hi
It's necessary to check how the spacers and the freehub is installed.
Please contact the support adding some photos:
https://support.elite-it.com/en/ticket
It's necessary to check how the spacers and the freehub is installed.
Please contact the support adding some photos:
https://support.elite-it.com/en/ticket
- Wed Dec 13, 2023 3:04 pm
- Forum: Direto, Direto X, Direto XR
- Topic: regular maintenance in our Direto?
- Replies: 1
- Views: 5162
Re: regular maintenance in our Direto?
Hi
Direto is a good guy, it doesn't need any particular maintenance
Keep it on a clean and dry place when you don't use it, do a calibration occasionally, that's all
Direto is a good guy, it doesn't need any particular maintenance
Keep it on a clean and dry place when you don't use it, do a calibration occasionally, that's all
- Mon Dec 11, 2023 10:09 am
- Forum: Suito
- Topic: knocking sound + support ticket down
- Replies: 4
- Views: 6899
- Mon Dec 11, 2023 8:01 am
- Forum: Direto, Direto X, Direto XR
- Topic: Left-right balance wrong
- Replies: 1
- Views: 13227
- Mon Dec 11, 2023 8:00 am
- Forum: Direto, Direto X, Direto XR
- Topic: Cracking / Popping Sound Direto X
- Replies: 2
- Views: 15577
Re: Cracking / Popping Sound Direto X
Hi
Please try with this procedure:
https://elitesrl.zendesk.com/hc/en-us/a ... structions
If it doesn't solve the problem, contact the support:
https://support.elite-it.com/en/ticket
Regards
Please try with this procedure:
https://elitesrl.zendesk.com/hc/en-us/a ... structions
If it doesn't solve the problem, contact the support:
https://support.elite-it.com/en/ticket
Regards