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by Elite Admin S
Fri Oct 08, 2021 10:44 am
Forum: Trainers general discussion
Topic: Losing ANT+ connectivity
Replies: 1
Views: 199

Re: Losing ANT+ connectivity

Hi

Try to use an extension usb cable to put the ant dongle closer to the trainer and minimize interference.
Let me know if it is enough

Regards
by Elite Admin S
Fri Oct 08, 2021 10:43 am
Forum: My e-training
Topic: My E-training si blocca
Replies: 1
Views: 49

Re: My E-training si blocca

Buongiorno

Provi a disinstallare e reinstallare l'applicazione.
Se il problema persiste, ci contatti:
https://support.elite-it.com/it/ticket

Saluti
by Elite Admin S
Fri Oct 08, 2021 10:25 am
Forum: Trainers general discussion
Topic: Perno passante bici freno disco 142 x 12
Replies: 2
Views: 207

Re: Perno passante bici freno disco 142 x 12

Buongiorno

Gli adattatori sono già inclusi nel Direto X.
Trova le istruzioni per il montaggio sul manuale

Saluti
by Elite Admin S
Thu Oct 07, 2021 10:10 am
Forum: My e-training
Topic: Do I need to set up wheel size?
Replies: 1
Views: 57

Re: Do I need to set up wheel size?

Qubo Digital measures speed basing on the number of turns of the elastogel roller.
So, the measure of the wheel is irrelevant.

Regards
by Elite Admin S
Thu Oct 07, 2021 9:54 am
Forum: Suito
Topic: Bluetooth won't connect after latest firmware update
Replies: 2
Views: 105

Re: Bluetooth won't connect after latest firmware update

Hi If only the led blue switches on, there's a problem on the power line. The cause may be on the power supply or on the electronic circuit board. So, first thing to check is the output of the power supply, that has to supply 12V. You can check with a powermeter/tester or you can ask to your trusted...
by Elite Admin S
Thu Oct 07, 2021 9:49 am
Forum: Suito
Topic: compatibilità suito con mozzo SCS
Replies: 19
Views: 1524

Re: compatibilità suito con mozzo SCS

Buongiorno

Devo fare una correzione.
La Crux Sport E5 non è perno passante (errore mio) ma quick release.
Vanno quindi seguite le istruzioni che ho indicato per quick release 130-135x5mm.

@federico_vinciguerra contatti lo shop per il rimborso dell'acquisto
Mi scuso infinitamente per l'errore
by Elite Admin S
Tue Oct 05, 2021 8:55 am
Forum: Suggestions
Topic: Change intensity
Replies: 1
Views: 43

Re: Change intensity

Hi Viktor

Noted! I'll forward your suggestions to the development team :geek:
Thank you!
by Elite Admin S
Tue Oct 05, 2021 8:52 am
Forum: Suito
Topic: compatibilità suito con mozzo SCS
Replies: 19
Views: 1524

Re: compatibilità suito con mozzo SCS

Contatta il nostro servizio di assistenza, le daranno istruzioni:
https://support.elite-it.com/it/ticket
by Elite Admin S
Tue Oct 05, 2021 8:51 am
Forum: Direto, Direto X, Direto XR
Topic: Direto XR - blinking green and blue LED
Replies: 4
Views: 198

Re: Direto XR - blinking green and blue LED

Sorry, it's not clear.
To do this, you cannot connect the trainer to Zwift as a controllable trainer (there would be conflicts between Zwift and the Wahoo device).
Or do you connect it only as a speed&cadence source but not as a controllable trainer?

Regards
by Elite Admin S
Tue Oct 05, 2021 8:48 am
Forum: Zumo
Topic: No data being sent
Replies: 2
Views: 76

Re: No data being sent

Hi

In this case, it's necessary to contact our customer care:
https://support.elite-it.com/en/ticket

The guys there will ask you some specific test.
Remember to specify the trainer model and its serial number

Regards

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