Official Forum

Please contact the customer care at real@elite-it.com adding a short video in which is possible to hear the noise.

Regards

Lete me know if now simulation is realistic

Regards

Please can you send a screenshot of the error you get?

Regards

Il coupon lifetime copre solo l'utilizzo della app my e-training in versione mobile su smartphone e tablets. Se vuole utilizzare il nuovo software my e-training Desktop, deve necessariamente acquistare l'abbonamento annuo. The lifetime coupon only covers the my e-training app for smartphones and tab...

With the wired trainers, you have to use a 5KHz transmitter (like Polar T31 for example).
Ant+ belts are not compatible

Regards

Contatti l'assistenza tecnica utilizzando il form di contatto di my e-training per poter approfondire la situazione

Saluti

Hi All the brands usb ant+ dongle will work with your pc, don't worry. About BKool, it should be able to connect. Be sure that the trainer is not still connected with some other device when you try to connect. If you still are not able to connect, contact BKool customer care. In this moment, our my ...

About the issue, please contact the customer care at real@elite-it.com.
There may be an hardware issue (you shouldn't feel the vibration). If there's an hardware issue, also power may be incorrect.

Regards

Please follow the instructions in this link:
https://elitesrl.zendesk.com/hc/en-us/a ... anguage-ID

Regards

Agostino, contatti il customer care per analizzare la situazione.
Possibilmente, alleghi alla richiesta il file di export dell'allenamento dove è visibile il problema.

Saluti