Search found 2776 matches

by Elite Admin S
Mon Jan 01, 2018 6:14 pm
Forum: Trainers general discussion
Topic: Driving Vibration
Replies: 1
Views: 4736

Re: Driving Vibration

Please contact the customer care at real@elite-it.com adding a short video in which is possible to hear the noise.

Regards
by Elite Admin S
Mon Jan 01, 2018 6:13 pm
Forum: Drivo & Drivo II
Topic: Slope of 6% on Drivo feels more like 8% or more
Replies: 18
Views: 30557

Re: Slope of 6% on Drivo feels more like 8% or more

Lete me know if now simulation is realistic

Regards
by Elite Admin S
Mon Jan 01, 2018 6:11 pm
Forum: My e-training
Topic: Turbo muin 11
Replies: 1
Views: 4503

Re: Turbo muin 11

Please can you send a screenshot of the error you get?

Regards
by Elite Admin S
Mon Jan 01, 2018 6:09 pm
Forum: My e-training
Topic: Lifetime Free subscription non funziona più?
Replies: 2
Views: 6100

Re: Lifetime Free subscription non funziona più?

Il coupon lifetime copre solo l'utilizzo della app my e-training in versione mobile su smartphone e tablets. Se vuole utilizzare il nuovo software my e-training Desktop, deve necessariamente acquistare l'abbonamento annuo. The lifetime coupon only covers the my e-training app for smartphones and tab...
by Elite Admin S
Mon Jan 01, 2018 6:07 pm
Forum: Heart Rate transmitters
Topic: Heart rate transmitter
Replies: 2
Views: 26893

Re: Heart rate transmitter

With the wired trainers, you have to use a 5KHz transmitter (like Polar T31 for example).
Ant+ belts are not compatible

Regards
by Elite Admin S
Mon Jan 01, 2018 6:06 pm
Forum: Drivo & Drivo II
Topic: problema con drivo e sensore di cadenza
Replies: 1
Views: 4456

Re: problema con drivo e sensore di cadenza

Contatti l'assistenza tecnica utilizzando il form di contatto di my e-training per poter approfondire la situazione

Saluti
by Elite Admin S
Mon Jan 01, 2018 6:03 pm
Forum: Direto, Direto X, Direto XR
Topic: Direto and Bkool not pairing via Bluetooth
Replies: 4
Views: 10134

Re: Direto and Bkool not pairing via Bluetooth

Hi All the brands usb ant+ dongle will work with your pc, don't worry. About BKool, it should be able to connect. Be sure that the trainer is not still connected with some other device when you try to connect. If you still are not able to connect, contact BKool customer care. In this moment, our my ...
by Elite Admin S
Mon Jan 01, 2018 5:57 pm
Forum: Qubo Digital / Novo Smart
Topic: Elite qubo issues
Replies: 1
Views: 5123

Re: Elite qubo issues

About the issue, please contact the customer care at real@elite-it.com.
There may be an hardware issue (you shouldn't feel the vibration). If there's an hardware issue, also power may be incorrect.

Regards
by Elite Admin S
Mon Jan 01, 2018 5:54 pm
Forum: Real Software
Topic: bug detection console wireless
Replies: 1
Views: 5247

Re: bug detection console wireless

Please follow the instructions in this link:
https://elitesrl.zendesk.com/hc/en-us/a ... anguage-ID

Regards
by Elite Admin S
Mon Jan 01, 2018 5:48 pm
Forum: Rampa
Topic: Rampa e sensore di potenza
Replies: 6
Views: 12416

Re: Rampa e sensore di potenza

Agostino, contatti il customer care per analizzare la situazione.
Possibilmente, alleghi alla richiesta il file di export dell'allenamento dove è visibile il problema.

Saluti

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