Search found 2240 matches

by Elite Admin S
Tue Oct 12, 2021 9:51 am
Forum: Interactive Trainers
Topic: Qubo Digital smart B+ Problems
Replies: 1
Views: 22

Re: Qubo Digital smart B+ Problems

Hi

Run my e-training and select level mode
Pedal at constant speed and increase gradually the level.

If you don't feel the resistance change, it means that there's a problem on the motor or on the electronic circuit board
In this case, contact us:
https://support.elite-it.com/en/ticket

Regards
by Elite Admin S
Tue Oct 12, 2021 9:49 am
Forum: Trainers general discussion
Topic: New turbo showing red light
Replies: 1
Views: 101

Re: New turbo showing red light

Hi Please can you tell me the exact name of the trainer model? The majority of our trainers model have three lights: - red light : indicates when it is on - blue light : indicates the status of the bluetooth connection - green ligth : indicatest the status of the ant connection But maybe you have a ...
by Elite Admin S
Tue Oct 12, 2021 8:01 am
Forum: Smart Trainers
Topic: Utilisation Hors connexion de l'Elite suito
Replies: 3
Views: 45

Re: Utilisation Hors connexion de l'Elite suito

Exactly!
To communicate with the trainer you'll use the bluetooth (or the ant).

Regards
by Elite Admin S
Mon Oct 11, 2021 11:22 am
Forum: Suito
Topic: Il Rullo Sgrana
Replies: 1
Views: 35

Re: Il Rullo Sgrana

Buongiorno

Contatti il servizio di assistenza:
https://support.elite-it.com/it/ticket

Specifichi il modello del trainer e se possibile aggiunga un video in cui è possibile sentire il rumore in questione.

Saluti
by Elite Admin S
Mon Oct 11, 2021 10:54 am
Forum: Smart Trainers
Topic: Utilisation Hors connexion de l'Elite suito
Replies: 3
Views: 45

Re: Utilisation Hors connexion de l'Elite suito

Hi Sorry, I don't speak french. I hope it is ok for you if I reply in english. The internet connection is necessary ONLY in these situations: - when you log in the first time (then, the app/software will remember your account) - when you download some videos - when you do a Map course (because the a...
by Elite Admin S
Mon Oct 11, 2021 8:55 am
Forum: Direto, Direto X, Direto XR
Topic: Direto XR-t. Power fluctuation
Replies: 2
Views: 134

Re: Direto XR-t. Power fluctuation

Hi

It's necessary to analyze the data in details.
Please contact our customer care:
https://support.elite-it.com/en/ticket

Regards
by Elite Admin S
Mon Oct 11, 2021 8:53 am
Forum: Forum questions
Topic: Which adapter set?
Replies: 1
Views: 53

Re: Which adapter set?

Hi

I see that Orbea H30 2021 model has the BOOST 12x148 standard.
So, if you have this model, you have to purchase this adapter:
https://www.shopelite-it.com/en/sensors ... metrainers

Regards
by Elite Admin S
Mon Oct 11, 2021 8:49 am
Forum: Trainers general discussion
Topic: Incorrect cassette
Replies: 3
Views: 1205

Re: Incorrect cassette

Hi guys

I confirm you that 8speed is not supported.
That said, some users have been able to mount it anyway using additional spacers and with the help of their trusted mechanic.
We cannot guarantee that the gear will work properly in this configuration.

Regards
by Elite Admin S
Mon Oct 11, 2021 8:47 am
Forum: Trainers general discussion
Topic: Qubo Digital Interactive
Replies: 1
Views: 129

Re: Qubo Digital Interactive

Hi First of all, I confirm you that Qubo Digital Smart B+ communicate through bluetooth smart protocol, so you should be able to pair it with any third party app that support this kind of protocol. This means that you shouldn't have problems with your iPhone. I see that you're already in contact wit...
by Elite Admin S
Mon Oct 11, 2021 8:25 am
Forum: Direto, Direto X, Direto XR
Topic: Swapping cassette on Direto XR
Replies: 3
Views: 112

Re: Swapping cassette on Direto XR

If you have an agreed courier you can contact us through shopelite web site and we can arrange the delivery

Regards

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