Official Forum

Hi Well, it's possible to increase reactiveness of a Drivo. If you contact our customer care, they can give you instructions about this. But please be careful: increasing the speed of the motor will also give you a less smooth feeling during the change of power/slope. You'll have less time to adapt ...

Hi

Did you tell the guys of the customer care that warranty has just expired? If not, please tell them.
Usually they try to find a possible solution even if warranty has expired

Regards

Please try to decrease the value. Set it at 1.
Let me know if the situation improves or not

Regards

Hi Victor

Contact our customer care at myetraining@elite-it.com and add a video with the noise, so the guys there can hear it

Regards

Please contact our customer care at myetraining@elite-it.com, it's necessary to investigate further

Regards

Hi

Probably it's only a configuration issue with Rouvy. It should work properly with the trainer.
Contact their customer care

Regards

Ha verificato prima che su my e-training tutto funzioni correttamente? Verifichi anche di aver fatto correttamente la configurazione: https://elitesrl.zendesk.com/hc/it/articles/360014674293-Configurazione-rulli-con-Zwift Se è così, può contattare l'assistenza Zwift a questa pagina: https://support....

Hi

Please contact our customer care to solve this issue (myetraining@elite-it.com)

Regards

Hi

It's quite hard to understand the possible cause without hearing the noise.
Contact the customer care at myetraining@elite-it.com and add a link to a video in which it's possible to hear it

Regards

Buongiorno Se scrive al nostro servizio di assistenza può avere le curve di potenza alle varie velocità e livelli La correlazione con la pendenza è questione più complicata, in quanto bisogna considerare peso e velocità (per fare un vero confronto con l'attività outdoor andrebbe considerato pure il ...