Search found 2775 matches
- Thu Nov 23, 2023 8:36 am
- Forum: Trainers general discussion
- Topic: Wahoo element bolt wheel circumference
- Replies: 2
- Views: 8185
Re: Wahoo element bolt wheel circumference
Hi If the circumference setting is ok, you should have correct speed. Here's a document to check the configuration, just to be sure: https://elitesrl.zendesk.com/hc/en-us/articles/360001046434-Elite-trainer-circumference-configuration-with-My-E-Training-third-party-apps- If you use my e-training ins...
- Mon Nov 20, 2023 8:48 am
- Forum: Direto, Direto X, Direto XR
- Topic: No Cadence - problem
- Replies: 2
- Views: 6806
Re: No Cadence - problem
Hi Are you sure to have properly configured the trainer? Please notice that you don't have to pair the trainer in the "cadence sensor" option, as this is used for external sensor only. If the configuration is ok, there may be a problem on the cadence connector on the electronic circuit boa...
- Mon Nov 20, 2023 8:46 am
- Forum: My e-training
- Topic: my e-training for MAC OS has been broken for a month
- Replies: 2
- Views: 6924
Re: my e-training for MAC OS has been broken for a month
Hi guys
I confirm you that the bug has been fixed.
Regards
I confirm you that the bug has been fixed.
Regards
- Mon Nov 20, 2023 8:45 am
- Forum: My e-training
- Topic: agg. myEtraining macos non funziona più
- Replies: 5
- Views: 14960
Re: agg. myEtraining macos non funziona più
Hi
I confirm that the problem is fixed.
If you still have any issue about this, please contact the support:
https://support.elite-it.com/en/ticket
I confirm that the problem is fixed.
If you still have any issue about this, please contact the support:
https://support.elite-it.com/en/ticket
- Mon Nov 20, 2023 8:21 am
- Forum: Direto, Direto X, Direto XR
- Topic: Resistance simulation unrealistically high? (Direto XR)
- Replies: 5
- Views: 15345
Re: Resistance simulation unrealistically high? (Direto XR)
It's necessary to investigate further and to do some test.
Please contact the support, the guys there will help you:
https://support.elite-it.com/en/ticket
Please contact the support, the guys there will help you:
https://support.elite-it.com/en/ticket
- Mon Nov 13, 2023 3:19 pm
- Forum: My e-training
- Topic: Qubo smart B+ does not connect to my e-training with ANT+
- Replies: 3
- Views: 11490
Re: Qubo smart B+ does not connect to my e-training with ANT+
Please contact the support to solve the problem:
https://support.elite-it.com/en/ticket
https://support.elite-it.com/en/ticket
- Mon Nov 13, 2023 8:03 am
- Forum: Direto, Direto X, Direto XR
- Topic: Inconsistent resistance on Direto XR
- Replies: 1
- Views: 5469
Re: Inconsistent resistance on Direto XR
Hi Jonathan
Is it possible that you've paired the trainer to two different devices? Do you perhaps have some applications still active in the background?
This would explain the inconsisten resistance value.
Is it possible that you've paired the trainer to two different devices? Do you perhaps have some applications still active in the background?
This would explain the inconsisten resistance value.
- Mon Nov 13, 2023 7:56 am
- Forum: Drivo & Drivo II
- Topic: Factory reset a Direto?
- Replies: 5
- Views: 18122
Re: Factory reset a Direto?
Hi kubatmartin999
It may be a problem on the internal motor or on the electronic circuit board.
Please contact the support at this link:
https://support.elite-it.com/en/ticket
It may be a problem on the internal motor or on the electronic circuit board.
Please contact the support at this link:
https://support.elite-it.com/en/ticket
- Tue Nov 07, 2023 12:02 pm
- Forum: Direto, Direto X, Direto XR
- Topic: Direto X Broken Step Motor/ERG Mode
- Replies: 3
- Views: 6530
Re: Direto X Broken Step Motor/ERG Mode
Please contact the support:
https://support.elite-it.com/en/ticket
https://support.elite-it.com/en/ticket
- Tue Nov 07, 2023 11:52 am
- Forum: Direto, Direto X, Direto XR
- Topic: Calibration not succesful
- Replies: 11
- Views: 9809
Re: Calibration not succesful
I understand your frustration and I appreciate your feedback.
Please write to the support again.
Our team is currently hard at work on a new update, and your valuable input, along with your data, could greatly assist in getting the problem sorted out swiftly. Thanks for being a part of our community!
Please write to the support again.
Our team is currently hard at work on a new update, and your valuable input, along with your data, could greatly assist in getting the problem sorted out swiftly. Thanks for being a part of our community!