Official Forum

Hi

Does this happen also if you use a different device/app?
If it is so, please contact the support:
https://support.elite-it.com/en/ticket

Regards

Hi

Did you try using a different device to change the power smoothing?
Do you have the same issue?

Regards

Good morning

Please contact the customer care as it is necessary to check the functionality of the circuit board:
https://support.elite-it.com/en/ticket

Regards

Hi

It's normal to have an offset variation after replacing the belt.
Please follow the instructions you've received and keep the offset you get as your new reference.

Regards

I'm sorry, Ekar is not compatible with our trainers

Regards

Hi

It's necessary to check how the spacers and the freehub is installed.
Please contact the support adding some photos:
https://support.elite-it.com/en/ticket

Hi

Direto is a good guy, it doesn't need any particular maintenance
Keep it on a clean and dry place when you don't use it, do a calibration occasionally, that's all

Hi

Please write an email to this address: info@elite-it.com

Regards

Hi

I suggest you to contact the support on this topic:
https://support.elite-it.com/en/ticket

Regards

Hi

Please try with this procedure:
https://elitesrl.zendesk.com/hc/en-us/a ... structions

If it doesn't solve the problem, contact the support:
https://support.elite-it.com/en/ticket

Regards