Hi
Contact the customer care at info@elite-it.com or support@elite-it.com.
Add a video with the noise so the guys there can understand better the situation.
Regards
Search found 2771 matches
- Mon Mar 29, 2021 8:58 am
- Forum: Interactive Trainers
- Topic: Suito Noise
- Replies: 1
- Views: 2656
- Fri Mar 26, 2021 5:01 pm
- Forum: Suito
- Topic: Suito clicking noise
- Replies: 5
- Views: 6428
Re: Suito clicking noise
Hi
Please contact the customer care at info@elite-it.com.
Add a little video with the noise and your trainer serial number
Regards
Please contact the customer care at info@elite-it.com.
Add a little video with the noise and your trainer serial number
Regards
- Fri Mar 26, 2021 10:42 am
- Forum: Direto, Direto X, Direto XR
- Topic: Direto X - another ERG issue
- Replies: 1
- Views: 1715
Re: Direto X - another ERG issue
Hi Is it possible that you had another device connected to the trainer at the same time? It may happens for example if you connect sometime a Garmin to the trainer and then it is still powered when you run the app on your smartphone/tablet. This can cause this kind of situation. If this is not your ...
- Fri Mar 26, 2021 10:22 am
- Forum: Nero
- Topic: Nero clacking noise and erg mode
- Replies: 8
- Views: 15605
Re: Nero clacking noise and erg mode
Hi First of all, do the calibration using my e-training. Please notice that Nero calibration is a little "delicate". You have to follow these rules: - the trainer must have been folded for the previous 2 hours (at least, better if an entire night) - you have to do the calibration immediate...
- Fri Mar 26, 2021 10:17 am
- Forum: My e-training
- Topic: Rename an imported KML
- Replies: 3
- Views: 4054
Re: Rename an imported KML
Hi There's no way to change the title after the import, you have to change the name before importing it @jinesh, if you use the pc you can import them directly. If you use an android phone, you have to insert the file in your gdrive first. If you use an iOS device, you have to load the file on your ...
- Wed Mar 24, 2021 2:15 pm
- Forum: My e-training
- Topic: Windows App Error
- Replies: 1
- Views: 2225
Re: Windows App Error
Hi
Please contact our customer care at info@elite-it.com adding a screenshot of the error you get
Regards
Please contact our customer care at info@elite-it.com adding a screenshot of the error you get
Regards
- Wed Mar 24, 2021 10:23 am
- Forum: Qubo Digital / Novo Smart
- Topic: Replacement plastic feet for Qubo digital Smart B+
- Replies: 2
- Views: 3461
- Thu Mar 18, 2021 4:26 pm
- Forum: Interactive Trainers
- Topic: Elite Tuo calibration failure
- Replies: 26
- Views: 46206
Re: Elite Tuo calibration failure
Hi guys In my e-training the calibration has these steps: - the application asks you to start pedaling - then it asks you to reach a target speed (please overcome the target speed of 2-3km/h, don't limitate to reach it) - then it asks you to stop pedaling If you use Zwift, there seems to be a bug th...
- Thu Mar 18, 2021 4:14 pm
- Forum: My e-training
- Topic: What has happened to my 12 months free coupon???
- Replies: 1
- Views: 2370
Re: What has happened to my 12 months free coupon???
Hi
Sorry, we had a problem with the server some days ago. This caused issues like yours and other problems in the access.
Now all is fixed.
Regards
Sorry, we had a problem with the server some days ago. This caused issues like yours and other problems in the access.
Now all is fixed.
Regards
- Thu Mar 18, 2021 4:11 pm
- Forum: Trainers general discussion
- Topic: ELITE SUITO Heartrate monitor connection
- Replies: 4
- Views: 7802
Re: ELITE SUITO Heartrate monitor connection
Hi Your smartphone doesn't support the ant+ protocol, if I'm right. Check by installing the free app called "Ant Tester". If it supports OTG connection, you can connect a usb ant+ dongle to your Huawei using a OTG cable. Otherwise, the other option is to use a bluetooth smart HR belt inste...