Official Forum

Is it a plain Direto, or a Direto X, or Direto XR?

It sounds like you need to raise a ticket with Elite support.

This is the one you want, isn't it? https://www.shopelite-it.com/en/spare-parts-hometrainers-and-rollers/accessories/shimano-freehub-compatible-with-drivo-drivo-ii-justo-direto-direto-x-direto-xr-direto-xr-t-suito-suito-t-kura-turno-zumo-turbo-roteo-volano-turbo-muin-thru-axle-and-real-turbo-muin-th...

Did you raise a support ticket?

florian.woelfl86 wrote:monthly calibration 2 digits difference to what is written on bottom of my device on the label.

Do you really mean "2 digits" or simply a value of 2?

Because the latter would be fine, but the first one (e.g. 6255 compared to 6204) would indicate a problem.

What is the value returned by the myEtraining calibration compared to the factory value on the sticker on the underside of your trainer?

florian.woelfl86 wrote:Hello,
since a few weeks I have permanent issues with ERG-Mode on Zwift.

Is your Zwift app up to date? Because there was an issue on Zwift with ERG mode.being broken for lots of people, but it was fixed fairly recently.

Also are you paired directly through the Apple TV and not Zwift Companion?

declercqpeter wrote:Having exact same issue...
- starting ride with a gigantic brake on. moving forwards obliges me to stand up the pedals an pushing with all weight to try to spin the pedals around... Almost impossible!

Have you opened a ticket with Elite support?

diegocamilo410 wrote:When the direto xr was released I read that it was going to be an update for the X.

The XR is just an X with support for the Rizer.

Have you paired the Controllable device (FE-C)?